Integrative Model of Employee Productivity Based on Digital Capability, Leadership, and Operational Excellence
DOI:
https://doi.org/10.38035/sjam.v4i2.979Kata Kunci:
Digital Capability, Leadership, Operational Excellence, Employee Productivity, Structural Equation Modelling (SEM)Abstrak
This study develops an integrative model of employee productivity by examining the roles of digital capability, leadership, and operational excellence in the context of digital transformation within Indonesia’s food and beverage manufacturing industry. Although previous studies have investigated these constructs separately, limited research has integrated them into a comprehensive structural framework. A quantitative explanatory design was employed using survey data collected from 200 employees of PT Ultrajaya Milk Industry & Trading Company Tbk. The proposed relationships were analyzed using Structural Equation Modeling (SEM). The findings reveal that digital capability is the strongest determinant of employee productivity, followed by leadership, while operational excellence significantly enhances productivity and partially mediates the effects of both digital capability and leadership. The results indicate that organizations can achieve sustainable productivity by simultaneously strengthening employees’ digital competencies, developing transformational leadership, and fostering operational excellence. The study contributes to the Resource-Based View and Human Capital Theory by demonstrating that technological capability, leadership quality, and organizational processes function as complementary strategic resources for improving workforce productivity. Practically, the findings provide managerial guidance for designing integrated digital transformation and human capital development strategies to enhance organizational competitiveness.
Referensi
Argyris, C., & Schon, D. A. (2014). Organizational Learning II : Theory , Method , and Practice by Chris Argyris ; Donald A . Schon Review by : Davydd J . Greenwood Industrial and Labor Relations Review , Vol . 50 , No . 4 ( Jul ., 1997 ), pp . 701-702. 50(4), 701–702.
Avolio, B. J., & Bass, B. M. (1994). Multifactor Leadership Questionnaire ( MLQ ). 1–6.
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. https://doi.org/10.1177/014920639101700108
Becker, G. S. (1993). Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education (3rd ed.). Chicago: University of Chicago Press. https://doi.org/10.7208/chicago/9780226041223.001.0001
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. V. (2013). DIGITAL BUSINESS STRATEGY : TOWARD A NEXT. 471–482.
Dahlgaard-Park, S. M. (2015). The SAGE Encyclopedia of Quality and the Service Economy Information Technologies and Management.
Drucker, P. F. (1999). Knowledge-Worker Productivity: The Biggest Challenge. 41(2). https://doi.org/10.2307/41165987
Fornell, C., & Larcker, D. F. (2012). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. 18(1), 39–50. https://doi.org/doi.org/10.2307/3151312
Hair, J. F., Hult, G. T. M., & Ringle, C. M. (2022). A Primer on Partial Least Squares Structural Equation Modeling ( PLS-SEM ).
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. 115–135. https://doi.org/10.1007/s11747-014-0403-8
Kline, R. B. (2023). Principles and Practice of Structural Equation Modeling (5th ed.). Guilford Press.
Kraus, S., Jones, P., Kailer, N., Weinmann, A., & Chaparro-banegas, N. (2021). Digital Transformation : An Overview of the Current State of the Art of Research. https://doi.org/10.1177/21582440211047576
Northouse, P. G. (2022). Leadership: Theory and Practice (9th ed.). Sage.
Ringle, C. M., & Sarstedt, M. (2022). Partial Least Squares Structural Equation Modeling ( PLS-SEM ) Using R.
Robbins, S. P., & Judge, T. A. (2023). Organizational Behavior (19th ed.). Pearson.
Shah, R., & Ward, P. T. (2007). Defining and developing measures of lean production. 25, 785–805. https://doi.org/10.1016/j.jom.2007.01.019
Slack, N., Jones, A. B., & Burgess, N. (2022). Operations Management (10th ed.). Pearson.
Teece, D. J., Pisano, G., & Shuen, A. (2007). Dynamic capabilities and strategic management. Strategic Management Journal. 18(7), 509–533.
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation : A multidisciplinary re fl ection and research agenda ☆. 122(July 2018), 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Vial, G. (2019). JOURNAL OF STRATEGIC INFORMATION SYSTEMS.
Warner, K. S. R., & Wager, M. (2019). Building Dynamic Capabilities for Digital Transformation: An Ongoing Process of Strategic Renewal. https://doi.org/10.1016/j.lrp.2018.12.001
Wernerfelt, B. (1984). A Resource-based View of the Firm. 5(2), 171–180. https://doi.org/10.1002/smj.4250050207
Yukl, G., & Gardner, W. L. (n.d.). Leadership in Organizations (9th ed.). Pearson Education.
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 Lia Agustianti Ghemy, Aris Setiyani, Irving Ignatius Paul Luntungan
Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
Copyright :
Authors who publish their manuscripts in this journal agree to the following conditions:
- Copyright in each article belongs to the author.
- The author acknowledges that the Siber Journal of Advanced Multidisciplinary (SJAM) has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
- Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at SJAM.
