The Influence of Transformational Leadership and Employee Well-Being on Innovative Performance through Employee Engagement as A Mediating Variable in Hospital X
DOI:
https://doi.org/10.38035/sjam.v4i2.1071Keywords:
Employee Well-Being, Employee Engagement, Hospital, Innovative Performance, Transformational LeadershipAbstract
Healthcare organizations are expected to continuously develop innovations that improve service quality and respond to changing patient needs. This challenge remains evident at Hospital X in Bandung, where employees' innovative performance has not yet reached the expected level. Transformational leadership, employee well-being, and employee engagement are considered factors that may encourage innovative work performance. The study examines the effects of transformational leadership and employee well-being on innovative performance, with employee engagement serving as a mediating variable. A quantitative explanatory approach was employed involving 120 permanent employees selected through proportionate stratified random sampling. Data was analyzed with SEM-PLS. The proposed model is expected to demonstrate that transformational leadership and employee well-being positively influence employee engagement and innovative performance. Employee engagement is also expected to mediate the relationship between independent variables and innovative performance. The findings are expected to provide practical recommendations for hospital management in strengthening leadership practices, improving employee well-being, and fostering a work environment that supports service innovation.
References
Armstrong, M., & Taylor, S. (2023). Armstrong’s handbook of human resource management practice (16th ed.). Kogan Page. https://www.koganpage.com
Bakker, A. B., & Albrecht, S. L. (2018). Work engagement: Current trends. Career Development International, 23(1), 4–11. https://doi.org/10.1108/CDI-11-2017-0207
Bakker, A. B., & Demerouti, E. (2017). Job demands--resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://psycnet.apa.org/doi/10.1037/ocp0000056
Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Sage Publications. https://us.sagepub.com
Buil, I., Martínez, E., & Matute, J. (2019). Transformational leadership and employee performance: The role of identification, engagement and proactive personality. International Journal of Hospitality Management, 77, 64–75. https://doi.org/10.1016/j.ijhm.2018.06.014
Chen, J., Ghardallou, W., Comite, U., Ahmad, N., Ryu, H. B., Arisa-Montes, A., & Han, H. (2022). Managing hospital employees’ burnout through transformational leadership: The role of resilience, role clarity, and intrinsic motivation. International Journal of Environmental Research and Public Health, 19(17), 10941. https://doi.org/10.3390/ijerph191710941
Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89-136. https://doi.org/10.1111/j.1744-6570.2010.01203.x
De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Dessler, G. (2024). Human resource management (17th ed.). Pearson. https://www.pearson.com
Janssen, O. (2010). Job demands, perceptions of effort--reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
Li, Y., Wu, J., Zhong, X., Zhao, T., Dai, P., Fan, Y., Zhang, X., & He, L. (2026). The mediating role of innovative self-efficacy between transformational leadership and innovation performance among nurses in Tertiary Hospitals in China. BMC Nursing, 25, 159. https://doi.org/10.1186/s12912-026-04333-4
Northouse, P. G. (2022). Leadership: Theory and practice (9th ed.). SAGE Publications. https://us.sagepub.com
Robbins, S. P., & Judge, T. A. (2023). Organizational behavior (19th ed.). Pearson. https://www.pearson.com
Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835. https://doi.org/10.1016/j.hrmr.2021.100835
Mazzetti, G., Robledo, E., Vignoli, M., Topa, G., Guglielmi, D., & Schaufeli, W. B. (2023). Work engagement: A meta-analysis using the Job Demands–Resources model. Psychological Reports, 126(3), 1069–1107. https://doi: 10.1177/00332941211051988
Scott, S. G., & Bruce, R. A. (2017). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580–607. https://doi.org/10.2307/256701
Suryomedianto, H., & Kisman, Z. (2026). The mediating role of employee engagement in linking transformational leadership and employee well-being to employee performance (Evidence from a State-Owned Enterprise Subsidiary). Jurnal Ilmiah Mahasiswa Ekonomi Syariah, 6(1), 47–60. https://jim.stebisigm.ac.id/index.php/jimesha/article/view/835
Walbeek, L. A., & El Hajal, G. (2022). Employee psychological well-being, transformational leadership and the future of hospitality jobs. Research in Hospitality Management, 12(2), 161–176. https://doi.org/10.1080/22243534.2022.2133176
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Nadila Handiani Noviana Putri, Kartika Imasari Tjiptodjojo

This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright :
Authors who publish their manuscripts in this journal agree to the following conditions:
- Copyright in each article belongs to the author.
- The author acknowledges that the Siber Journal of Advanced Multidisciplinary (SJAM) has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
- Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at SJAM.
























