SPACE Analysis: Strategies to Increase Capitation at Bunda Aminah Tambun Primary Clinic
DOI:
https://doi.org/10.38035/sjam.v3i4.793Keywords:
Keywords: SPACE Analysis, strategy capitation, primary clinic, BPJS Kesehatan.Abstract
The purpose of this study is to analyze strategies to increase capitation at the Bunda Aminah Tambun Primary Clinic using the Strategic Position and Action Evaluation (SPACE) method with a quantitative descriptive approach through IFAS and EFAS analysis. One indicator of a clinic's success in the National Health Insurance (JKN) system is an increase in the number of capitation participants. The results of the study show that the Bunda Aminah Tambun Primary Clinic has a fairly strong internal condition (IFAS 3.13) and a supportive external condition (EFAS 3.07), despite facing very intense competition. Based on the SPACE Matrix analysis, the company is located in Quadrant I (Aggressive) with coordinates X = 3.00 and Y = 1.00. Therefore, the recommended strategy to increase clinic capitation is an aggressive one, focusing on market penetration, market development, and product/service diversification. This includes adding facilities, extending operational hours, or establishing corporate healthcare partnerships in industrial/residential zones within the Tambun area to achieve the expected capitation targets.
References
BPJS Kesehatan. (2024). Panduan Kredensialing dan Evaluasi Kepatuhan Fasilitas Kesehatan Tingkat Pertama (FKTP) dalam Program JKN. Jakarta: BPJS Kesehatan.
David, F. R, (2023). Strategic Management: A Competitive Advantage Approach, Concepts and Cases (17th ed.). Pearson. (Referensi standar internasional untuk metode SPACE Matriks).
Hamima, I., & Julia, A. (2026). Analisis Manajemen Strategis FKTP dalam Menghadapi Persaingan Industri Layanan Kesehatan. Jurnal Bisnis dan Manajemen, 14(1), 45-58.
Kementerian Kesehatan RI. (2025). Rencana Aksi Transformasi Layanan Kesehatan Primer Indonesia. Jakarta: Kemenkes RI.
Mulyana, A., & Ali, H. (2024). Aplikasi Matriks SPACE dalam Menentukan Postur Strategis Organisasi Bisnis Kontemporer. Jurnal Ilmiah Manajemen Bisnis, 10(1), 45-56.
Natalia, & Masahere. (2026). Aplikasi Matriks IFAS dan EFAS dalam Evaluasi Kinerja Organisasi Pelayanan Kesehatan. Jurnal Administrasi Rumah Sakit, 8(2), 112-125.
Peraturan Menteri Kesehatan (PMK) No. 6 Tahun 2024 tentang Tarif Pelayanan Kesehatan dalam Penyelenggaraan Program Jaminan Kesehatan.
Rangkuti, F. (2024). Analisis SWOT: Teknik Membedah Kasus Bisnis dan Cara Menyusun Strategi Korporat (Cetakan Terbaru). Jakarta: PT Gramedia Pustaka Utama. (Freddy Rangkuti adalah ahli utama di Indonesia yang mengadaptasi model matriks IFAS/EFAS ke dalam literatur akademis nasional).
Sari, D. P., & Handayani, W. (2023). Analisis Strategi Pengelolaan Dana Kapitasi FKTP Swasta dalam Menjaga Mutu Pelayanan Kesehatan. Jurnal Manajemen Pelayanan Kesehatan, 26(2), 75-83.
Sudarsono, A. (2021). Manajemen Strategis Kuantitatif untuk Pemetaan Bisnis. Yogyakarta: Eklesia Publishing. (Buku teks yang membahas penerapan teknis skor IFAS dalam mendukung ketahanan operasional perusahaan).
Wijaya, A., dkk. (2024). Faktor-Faktor yang Memengaruhi Pemilihan Fasilitas Kesehatan Tingkat Pertama (FKTP) oleh Peserta JKN-KIS. Jurnal Kesehatan Masyarakat, 12(1), 45-56.
Wijaya, A., & Pratama, R. (2024). Analisis Strategi Korporat dengan Integrasi Metode Deskriptif Kuantitatif dan Kerangka SPACE Matrix. Jurnal Ilmiah Manajemen dan Akuntansi, 30(1), 17-27.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Rian Pranata Pran, Henny Hanna
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright :
Authors who publish their manuscripts in this journal agree to the following conditions:
- Copyright in each article belongs to the author.
- The author acknowledges that the Siber Journal of Advanced Multidisciplinary (SJAM) has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
- Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at SJAM.
