Lermatan EE, Jaya Sakti RF, Ghafar A, Widiawati S, Krisnawati S, Prakoso OS. The Effect of Staff Competence, Customer Satisfaction, and Service Quality on Cargo Shipping Service User Loyalty. SJTL [Internet]. 2024 Feb. 11 [cited 2024 Oct. 30];1(2):91-100. Available from: https://research.e-siber.org/SJTL/article/view/79