Putra, Abad Kartika Dwi, et al. “Integrasi Green Logistics, Smart Logistics Technology, Dan Last-Mile Delivery Sebagai Determinan Loyalitas Pelanggan Melalui Customer Experience : Studi Empiris Pada PT Pos Indonesia (Persero)”. Siber Journal of Transportation and Logistics, vol. 4, no. 2, Aug. 2026, pp. 329-43, doi:10.38035/sjtl.v4i2.1111.