Tina, Tina, et al. “Analysis of The Effects of Pickup Service, Loading and Unloading, Transportation, and Price on Logistics Customer Satisfaction Through Logistics Service Quality: A Study of Educational Material Distribution for Universitas Terbuka by PT POS Indonesia, Tangerang Main Branch”. Siber Journal of Transportation and Logistics, vol. 4, no. 2, Aug. 2026, pp. 302-17, doi:10.38035/sjtl.v4i2.1095.