Anastasia, Della Galuh, et al. “Service Reliability, Service Value, and Timeliness As Drivers of Customer Loyalty: The Mediating Roles of Relationship Marketing and Customer Satisfaction in Corporate Logistics Services”. Siber Journal of Transportation and Logistics, vol. 4, no. 2, Aug. 2026, pp. 252-66, doi:10.38035/sjtl.v4i2.1063.