LERMATAN, Esterlinus Edwin; JAYA SAKTI, Reza Fauzi; GHAFAR, Abdul; WIDIAWATI, Sarovah; KRISNAWATI, Siti; PRAKOSO, Otto Sugiharto. The Effect of Staff Competence, Customer Satisfaction, and Service Quality on Cargo Shipping Service User Loyalty. Siber Journal of Transportation and Logistics, [S. l.], v. 1, n. 2, p. 91–100, 2024. DOI: 10.38035/sjtl.v1i2.79. Disponível em: https://research.e-siber.org/SJTL/article/view/79. Acesso em: 20 may. 2024.