FIKRI RAFI RIZKIA; MUHAMMAD TOHIR. The Effect of Online Tracking Systems, Logistics Service Quality, and Complaint Handling on Customer Satisfaction in Goods Delivery Services. Siber Journal of Transportation and Logistics, [S. l.], v. 3, n. 3, p. 177–184, 2025. DOI: 10.38035/sjtl.v3i3.605. Disponível em: https://research.e-siber.org/SJTL/article/view/605. Acesso em: 10 feb. 2026.