The Essence of Business to Consumer in a Global Context
DOI:
https://doi.org/10.38035/sjam.v3i2.543Keywords:
business to consumer, global contextAbstract
This study will further discuss the essence of business to consumer, factors influencing its transformation, the role of technology in enhancing customer experience, as well as the challenges and opportunities faced by businesses in this era. An in-depth analysis of case studies and current trends will help to understand the positive and negative impacts of business to consumer transformation in a global context.
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