PURBA, Okin Ringan; MAEMUNAH, Siti; WEPTA, Dhaffa Fadillah; VIOLETTA, Petronela. Analysis of The Influence of Web Trace and Tracking, Delivery Timeliness, and Tracking System Facilities on Customer Satisfaction at PT JNE Kalimalang Branch, East Jakarta. Jurnal Siber Multi Disiplin , [S. l.], v. 3, n. 4, p. 582–594, 2026. DOI: 10.38035/jsmd.v3i4.826. Disponível em: https://research.e-siber.org/JSMD/article/view/826. Acesso em: 15 jun. 2026.