The Impact of Implementing Digital Transformation and Information Technology on Mydepo Application Towards Operation Smoothness at Pelni Logistics

Authors

  • Ratu Nadiyah Herliaty Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Siti Raidah Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Aswanti Setyawati Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Azmieti Kurnia Sinta Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/jsmd.v3i4.827

Keywords:

Container Movement, Tracking Ship Route, Employee Performance, Digital Transformation, Pelni Logistic

Abstract

Pelni Logistic has adapted with a digital application namely MyDepo. The use of the MyDepo application in Pelni Logistics operations facilitate reporting and ship route tracking processes and improve the accuracy of the data needed by the company, replacing the previously time-consuming and labor-intensive manual methods. Therefore, this research explores the impact of digital technology development on the logistics industry, especially digital transformation and information technology on operation smoothness. This research using quantitative methods and collecting data through questionnaire surveys for analysis and the method of sampling is simple regression. Data is processed using SPSS tools, and the sample consists of 50 employees from Pelni Logistic offices in Jakarta, Surabaya, and Bitung. The findings of this research show that all hypotheses have positive and significant effects, demonstrating the role of digitalization in enhancing operational performance.

References

Alamsyah, A. R., Jessen, J., Kharisma, J., Anggraini, R., & Muliati, S. S. (2023). Analisa Penerapan Sistem Manajemen Operasional Pada PT. Unilever Tbk. Jurnal Ekonomi, Akutansi Dan Manajemen Nusantara, 1(2), 72–79. https://doi.org/10.55338/jeama.v1i2.20

Amani, A. (2021). The Impact of Information Technology Skills on Organizational Performance with the mediating role of organizational agility. Research Journal of Management Reviews, 6(2), 52–57. http://www.rjmrjournal.com

Amani, T., Vidiyastutik, E. D., & Hudzafidah, K. (2017). Dampak Teknologi Informasi Terhadap Audit. Prosiding Seminar Nasional Dan Call For Paper Ekonomi Dan Bisnis, 2017, 27–28.

Anggraeni, R., & Elan Maulani, I. (2023). Pengaruh Teknologi Informasi Terhadap Perkembangan Bisnis Modern. Jurnal Sosial Teknologi, 3(2), 94–98. https://doi.org/10.59188/jurnalsostech.v3i2.635

Antou, L. S., Timmy, P., & Tulung, J. E. (2018). Penerapan Manajemen Risiko Pada Pt. Bank Sulutgo. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(3), 1168–1177.

Atatsi, E. A., Stoffers, J., & Kil, A. (2019). Factors affecting employee performance: a systematic literature review. Journal of Advances in Management Research, 16(3), 329–351. https://doi.org/10.1108/JAMR-06-2018-0052

BANTACUT, T. (2018). LOGISTIK 4.0 Dalam Manajemen Rantai Pasok Beras Perum BULOG. Jurnal Pangan, 27(2), 141–154. https://doi.org/10.33964/jp.v27i2.371

Benny, Hasan, G., F, D., Jessica, Jessy, P, N. S., & Rovina. (2023). Analisis Manajemen Operasional, Hubungan Pelanggan dan Pemasaran Digital pada PT Astra Honda Motor. YUME : Journal of Management, 6(2), 648–658.

Damastara, A., & Sitohang, S. (2020). Pengaruh pelatihan, lingkungan kerja dan kompetensi terhadap produktivitas kerja karyawan. Jurnal Ilmu Dan Riset Manajemen, 9(11), 1–14. http://jurnalmahasiswa.stiesia.ac.id/index.php/jirm/article/view/3696

Dianti, Y. (2023). Manajemen Operasional. Angewandte Chemie International Edition, 6(11), 951–952., 5–24. http://repo.iain-tulungagung.ac.id/5510/5/BAB 2.pdf

Gao, D., Yan, Z., Zhou, X., & Mo, X. (2023). Smarter and Prosperous: Digital Transformation and Enterprise Performance. Systems, 11(7). https://doi.org/10.3390/systems11070329

Gupta, V., Dwivedi, S. K., Dabral, R., & Jain, A. (2019). Progression Modelling for Online and Early Gesture Detection. Proceedings - 2019 International Conference on 3D Vision, 3DV 2019, 289–297. https://doi.org/10.1109/3DV.2019.00040

Herold, S., Heller, J., Rozemeijer, F., & Mahr, D. (2023). Dynamic capabilities for digital procurement transformation: a systematic literature review. International Journal of Physical Distribution and Logistics Management, 53(4), 424–447. https://doi.org/10.1108/IJPDLM-12-2021-0535

Kersten, W., Blecker, T., & Christian, R. M. (2017). Digitalization in supply chain management and logistics: Smart and Digital Solutions for an Industry 4.0 Environment. In Proceedings of the Hamburg International Conference of Logistics (HICL), No. 23. https://doi.org/10.15480/882.1442

Kusuma, A. (2023). Evaluasi Pelaksanaan Penanganan Suku Cadang Guna Kelancaran Operasional Kapal MT. Pancaran 120.

Laudon, K. C., & Laudon, J. P. (2014). Manajemen Information System: Managing the Digital Firm. In New Jersey: Prentice Hall.

Martini, R., Sriwijaya, P. N., Sueb, M., Padjajaran, U., Hidayat, N., Indonesia, U. P., Fuadah, L., Sriwijaya, U., Widarsono, A., Indonesia, U. P., Tadulako, U., Winarno, W. W., Akuntansi, J., Negeri, P., Akuntansi, J., & Negeri, P. (n.d.). J r t a.

Masoud, R., & Basahel, S. (2023). The Effects of Digital Transformation on Firm Performance: The Role of Customer Experience and IT Innovation. Digital, 3(2), 109–126. https://doi.org/10.3390/digital3020008

Milliana, Andry Stepahnie Titing, & Hendrik, H. (2023). the Influence of Work Discipline and Compensation on Employee Performance. Multifinance, 1(2), 81–94. https://doi.org/10.61397/mfc.v1i2.48

Muslihudin dan oktafianto, M. (2016). Analisis dan Perancangan Sistem Informasi (A. Pramesta (ed.)). Penerbit Andi. https://books.google.co.id/books?hl=en&lr=&id=2SU3DgAAQBAJ&oi=fnd&pg=PR3&dq=info:C5SUxhXrpOcJ:scholar.google.com&ots=T1lW4uTXUS&sig=00T4n_FkxByCfacSHLL13rQthxk&redir_esc=y#v=onepage&q&f=false

Neumann, W. P., Winkelhaus, S., Grosse, E. H., & Glock, C. H. (2021). Industry 4.0 and the human factor – A systems framework and analysis methodology for successful development. International Journal of Production Economics, 233(September 2020), 107992. https://doi.org/10.1016/j.ijpe.2020.107992

Ningsih, S. R. (2024). Pengaruh Teknologi Terhadap Produktivitas Tenaga Kerja di Indonesia. Benefit: Journal of Bussiness, Economics, and Finance, 2(1), 1–9. https://doi.org/10.37985/benefit.v2i1.341

PARDEDE, R., & MANURUNG, R. (2014). Analisis Jalur (Path Analysis) Teori dan Aplikasi Dalam Riset Bisnis (Cet. 1). PT. Rineka Cipta.

Royyana, A. (2021). Strategi transformasi digital pada pt. Kimia farma (persero) tbk. Journal of Information Systems for Public Health, 5(2), 15. https://doi.org/10.22146/jisph.34179

S, D. S. N., Pembangunan, U., Veteran, N., Timur, J., Z, M. R. N., & Indira, S. (2024). DAN BISNIS DI ERA DIGITAL Universitas Pembangunan Nasional “ Veteran ” Jawa Timur Universitas Pembangunan Nasional “ Veteran ” Jawa Timur. 1(5), 8–16.

Sanchez-Gonzalez, P. L., Díaz-Gutiérrez, D., Leo, T. J., & Núñez-Rivas, L. R. (2019). Toward digitalization of maritime transport? Sensors (Switzerland), 19(4). https://doi.org/10.3390/s19040926

Sari, N. A., Septiani, R. M., Simarmata, J., Apriyadi, D., & Sakti, R. D. (2018). The Implementation of Aerotropolis and Eco-Airport Concept Towards Kertajati International Airport Introduction. Advance in Transportation and Logistics Research, 1, 924–934.

Sasmitha, I. D., Safitri, C. A., & Kusmayati, N. K. (2024). Masa Depan Industri : Dampak Transformasi Digital pada Operasional dan Inovasi. Tamilis Synex: Multidimensional Collaboration, 2(1), 509–516.

Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif, dan R&D. ALFABETA. https://elibrary.bsi.ac.id/readbook/206060/metode-penelitian-kuantitatif-kualitatif-dan-r-d.html

Sutabri, T. (2014). Pengantar teknologi informasi. Andi Offset. https://elibrary.bsi.ac.id/readbook/200775/pengantar-teknologi-informasi

van der Aalst, W. M. P., Becker, J., Bichler, M., Buhl, H. U., Dibbern, J., Frank, U., Hasenkamp, U., Heinzl, A., Hinz, O., Hui, K. L., Jarke, M., Karagiannis, D., Kliewer, N., König, W., Mendling, J., Mertens, P., Rossi, M., Voss, S., Weinhardt, C., … Zdravkovic, J. (2018). Views on the Past, Present, and Future of Business and Information Systems Engineering. Business and Information Systems Engineering, 60(6), 443–477. https://doi.org/10.1007/s12599-018-0561-1

Vărzaru, A. A., & Bocean, C. G. (2024). Digital Transformation and Innovation: The Influence of Digital Technologies on Turnover from Innovation Activities and Types of Innovation. Systems, 12(9), 359. https://www.mdpi.com/2079-8954/12/9/359

Veritis Group Inc. (2020). Importance and Benefits of Digital Transformation. Whitepaper, 1–20.

Wibowo, I. (2024). Application of technology in operational management. Jurnal Multidisiplin Sahombu, 4(01), 18–25. https://ejournal.seaninstitute.or.id/index.php/JMS/article/view/4022%0Ahttps://ejournal.seaninstitute.or.id/index.php/JMS/article/download/4022/3205

Wijoyo, A., Rizkiyah, L., Mukmin, S. Al, & Dumilah, T. C. (2023). Peran Sistem Informasi Manajemen Dalam Transformasi Digital Perusahaan. TEKNOBIS : Jurnal Teknologi, Bisnis Dan Pendidikan, 1(2), 1–7. https://jptam.org/index.php/jptam/article/view/5305

Worang, C. W., Pangemanan, F., & Undap, G. (2022). Sinergitas Operasional Satuan Tugas Dalam Mengatasi Pandemi Covid-19 Di Kabupaten Minahasa Tenggara. Jurnal Governance, 2(1), 1–12.

Yong, J. Y., Yusliza, M. Y., Ramayah, T., Chiappetta Jabbour, C. J., Sehnem, S., & Mani, V. (2020). Pathways towards sustainability in manufacturing organizations: Empirical evidence on the role of green human resource management. Business Strategy and the Environment, 29(1), 212–228. https://doi.org/10.1002/bse.2359

Yusri, M. (n.d.). Terminal Di Era Digital. 1–13.

Published

2026-03-26

How to Cite

Herliaty, R. N., Raidah, S., Setyawati, A., & Sinta, A. K. (2026). The Impact of Implementing Digital Transformation and Information Technology on Mydepo Application Towards Operation Smoothness at Pelni Logistics. Jurnal Siber Multi Disiplin , 3(4), 595–604. https://doi.org/10.38035/jsmd.v3i4.827